EMILY POPPER
KNOWLEDGE MANAGEMENT | TECHNICAL DOCUMENTATION LEARNING DESIGN | ENABLEMENT
Welcome!
Thank you for your interest in my portfolio. I hope you'll take a moment to meet me via video as I explain what Learning Media Designers do.
I've chosen project examples in three categories below to demonstrate how a creative approach to video, technical writing, and learning design can result in business solutions that are effective and fun.
Project Example - Employee Soft Skills
The Ask
Help first-time managers understand how to conduct interviews in a way that will appeal to the strongest candidates.
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The Strategy
Cartoons, careful writing and concrete examples of open and closed questions and how to ask them.
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The Result
40% reduction in time-to-hire.
Project Example - Customer and Revenue Enablement
The Ask
Bridge the gap between Product expertise and customer value by helping camera-shy developers showcase new Salesforce capabilities and simplify complex concepts to spark customer curiosity and improve sales readiness.
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The Strategy
Partner developers with a "host," break down complex ideas, repeat them and use simple, non-technical language.
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The Result
Rave reviews and contract renewals from our clients.
Project Example - Software Adoption
The Ask
Persuade a team of consultants who hate change to embrace a new time-tracking software as a tool for adoption and efficiency.
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The Strategy
Pair humor with creative narration and visuals. Children's voiceovers help to make the system feel easy to learn.
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The Result
96% adoption at rollout and no pushback.
